Consumer and Legal Advice

If you have any consumer advice issues, such as faulty goods and services you should call the Citizens Advice consumer helpline on 03454 04 05 06.

Alternatively, The Citizens Advice website tells you all you need to know about your rights as a consumer and how to deal with consumer problems.

Buy with Confidence

If you need the services of a local trader you can find one through our Buy with Confidence scheme.

Every business listed has undergone a series of checks before being approved as a member of the scheme. Visit the Buy with Confidence website to search for an approved trader.

 Icon of a broken screen linking to the something's gone wrong with a purchase section.

Something's gone wrong

   Icon of a person with question marks linking to the changed your mind section.

Changed your mind

   Icon of a globe linking to the holidays and transport section.

Holidays and transport

 Icon of a smartphone linking to the phones, internet and TV section.

Phone, internet, TV

   Icon of a house and tap linking to the utility bills section.

Utility bills

   Icon of a sad face linking to the scams section.


 Icon of the scales of justice linking to the law and courts section.

The Law and Courts